AI voice agent and WhatsApp qualification flow
A multilingual voice agent now handles 70% of inbound enquiries, so sales only speaks to qualified buyers.
- Client
- Shah Interio
- Timeline
- 6 weeks
- Delivered
- 2025
Business challenge
The sales team spent roughly 60% of each day on unqualified inbound calls and WhatsApp threads. High-intent enquiries were being missed inside the noise, especially after hours.
Solution
An AI voice agent answering in English, Hindi and Gujarati, paired with a WhatsApp qualification flow. Both score budget, timeline and project type, then write the enriched lead straight into the CRM with a full transcript.
Business result
70% of enquiries are now resolved or qualified without a human. Sales conversations per closed deal fell by half, and after-hours enquiries — previously lost entirely — became a measurable pipeline source.
70%
Enquiries handled autonomously
-50%
Conversations per closed deal
24/7
Coverage including holidays
3.6x
Return in eight months
Gallery
Screens and deliverables.
“Our sales team only speaks to people who are ready to buy.”
More work
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